At the Palm Springs Convention Center, Encore is the trusted provider of Wi-Fi and internet services. With their expertise and state-of-the-art technology, they ensure a seamless and reliable connectivity experience for all attendees and exhibitors.
Here is an overview of the Wi-Fi and internet services provided by Encore at the Palm Springs Convention Center:
- High-Speed Internet: Encore offers high-speed internet connectivity throughout the convention center. This ensures that participants can access the internet quickly and perform online tasks without any interruptions.
- Wi-Fi Access Points: Encore deploys multiple Wi-Fi access points strategically placed throughout the venue to provide comprehensive coverage. These points ensure that attendees can stay connected wirelessly with their devices across the entire convention center.
- Dedicated Bandwidth: To accommodate the demands of large conferences, trade shows, and events, Encore provides dedicated bandwidth options. This allows for consistent and reliable internet connectivity, even with a high volume of users simultaneously accessing the network.
- Customized Solutions: Encore works closely with event organizers to understand their specific Wi-Fi and internet requirements. They provide tailored solutions to meet the unique needs of each event, ensuring optimal performance and user satisfaction.
- On-Site Support: Encore's team of technical professionals is available on-site to provide assistance and support during the event. They assist with network setup, troubleshooting, and address any connectivity issues that may arise, ensuring a smooth internet experience for everyone.
- Wired Connections: In addition to Wi-Fi, Encore also offers wired internet connections for those who require a more stable and secure connection. These wired connections are available in designated areas such as meeting rooms, media booths, registration desks, and exhibitor booths.
- Scalability: Encore's infrastructure is designed to scale efficiently to accommodate events of all sizes. Whether it's a small meeting or a large-scale conference, they can provide reliable Wi-Fi and internet services to meet the demands of any event.
- Enhanced Security: Encore prioritizes the security of its Wi-Fi and internet services. They implement robust encryption protocols and firewalls to protect against unauthorized access and ensure data privacy for users.
With Encore's Wi-Fi and internet services, attendees, exhibitors, and organizers can expect a seamless and reliable connectivity experience at the Palm Springs Convention Center. From high-speed internet access to on-site technical support, Encore strives to provide a comprehensive solution to meet the digital needs of any event.
We offer 1.5 Gb/s of bandwidth dedicated to the convention space exclusively. This bandwidth is managed so that groups may opt for a dedicated segment or “best-effort” delivery based on the event need.
In default configuration the network is configured with a captive portal. An access code provided by Encore is required to connect. This access code contains a service profile that defines the group the user belongs to and the bandwidth allocated.
Within a group the bandwidth is dynamically managed to ensure everyone has a fair share of the bandwidth assigned to that particular group. Bandwidth to a group is dedicated for that group's exclusive use.
It is possible to bypass the captive portal although steps should be taken to understand the overall event need as other solutions may prove more effective. The captive portal may also be customized for sponsorship or branding purposes.
The network infrastructure is specifically designed for the PSCC and installed with specific equipment to handle a high volume of guest activity. The wireless access points are installed and configured to coordinate their activity and cooperate with each other.
The introduction of customer supplied switches, routers and wireless access points (including WiFi devices) into this specifically designed system creates interference and causes performance deterioration and possible failure of both the in house and customer supplied equipment. In order to ensure the success of everyone’s event, Encore should be notified well in advance of any intended use of outside switches, routers or wireless access points to ensure they will work without causing problems.
Please also note that customer supplied switches, routers and wireless access points are the responsibility of the customer to troubleshoot and PSAV does not maintain spares of consumer grade equipment.
Use our exclusive Bandwidth Calculator to understand your internet needs as you plan your next event. Select the categories that apply to your event and follow the instructions for each section to estimate your total bandwidth requirement.
Bandwidth Calculator